| Titre : | Systems analysis & design fundamentals : a Business process redesign approach | | Type de document : | texte imprimé | | Auteurs : | Ned kock, Auteur | | Editeur : | USA : SAGE Publications Inc. | | Année de publication : | 2007 | | Importance : | 321 p. | | Présentation : | couv. ill. en coul. | | Format : | 24 cm. | | Accompagnement : | CD-ROM | | ISBN/ISSN/EAN : | 978-1-412-90585-5 | | Langues : | Anglais (eng) | | Catégories : | INFORMATIQUE
| | Index. décimale : | 08-01 Informatique générale | | Résumé : | Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity.
Key Features:
Breaks new ground in the teaching of systems analysis and design. This book introduces a new business process redesign–oriented approach to teaching systems analysis and design. It goes significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business.
Offers a strong hands-on approach that is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic. The book is based on a retrospective analysis of dozens of real-world projects.
Identifies new and innovative business processes for organizations. Several mini-cases and one comprehensive case of an Italian restaurant chain comprehensively illustrate the methods and techniques discussed in the book.
Accompanied by High-Quality Ancillaries:
An accompanying CD for both students and instructors contains a variety of additional materials, including PowerPoint slides covering key systems analysis and design concepts and techniques, generic syllabi, anotated templates for course project reports, video clips highlighting key aspects of the course, audio clips associated with each of the PowerPoint slides provided, and full-motion screen captured demonstrations of the use of tools discussed in the book.
Intended Audience: This is an ideal text for advanced undergraduate and graduate courses such as Systems Analysis and Design, Business Process Redesign, and Project Capstone courses in Management Information Systems and Computer Science programs.
| | Note de contenu : | CONTENTS:
Chapter 1: Introduction
Part I: Emerging Trends in Business
Part I Case: The FBI's Virtual Case File
Chapter 2: Data, Information, and Knowledge Flow in Business Processes
Chapter 3: Return on Investment in Technology
Part II: Understanding Business Processes
Part II Case: DoD's Software Procurement from CSC
Chapter 4: The Past, Present, and Future of Business Process Redesign
Chapter 5: Business Process Modeling Approaches and Diagrams
Part III: Changing Business Processes
Part III Case: IBM Global Financing's Credit Issuance Process
Chapter 6: Selecting a Target for Successful Business Process Redesign
Chapter 7: Representing Information and Knowledge in Business Processes
Chapter 8: Redesigning Business Processes
Part IV: Technology-Based Business Process Implementation
Part IV Case: Investars, Inc.'s Outsourcing of Programming to Belarus
Chapter 9: Using IT to Enable New Process Designs
Chapter 10: Redesigning Little Italy Restaurants
Part V: Advanced Technology Issues
Part V Case: Denver International Airport's Baggage Handling System
Chapter 11: Database Design Concepts and Issues
Chapter 12: Object-Oriented Design Concepts and Issues
Chapter 13: Business Process Automation with ASP
Chapter 14: Conclusion
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Systems analysis & design fundamentals : a Business process redesign approach [texte imprimé] / Ned kock, Auteur . - USA : SAGE Publications Inc., 2007 . - 321 p. : couv. ill. en coul. ; 24 cm. + CD-ROM. ISBN : 978-1-412-90585-5 Langues : Anglais ( eng) | Catégories : | INFORMATIQUE
| | Index. décimale : | 08-01 Informatique générale | | Résumé : | Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity.
Key Features:
Breaks new ground in the teaching of systems analysis and design. This book introduces a new business process redesign–oriented approach to teaching systems analysis and design. It goes significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business.
Offers a strong hands-on approach that is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic. The book is based on a retrospective analysis of dozens of real-world projects.
Identifies new and innovative business processes for organizations. Several mini-cases and one comprehensive case of an Italian restaurant chain comprehensively illustrate the methods and techniques discussed in the book.
Accompanied by High-Quality Ancillaries:
An accompanying CD for both students and instructors contains a variety of additional materials, including PowerPoint slides covering key systems analysis and design concepts and techniques, generic syllabi, anotated templates for course project reports, video clips highlighting key aspects of the course, audio clips associated with each of the PowerPoint slides provided, and full-motion screen captured demonstrations of the use of tools discussed in the book.
Intended Audience: This is an ideal text for advanced undergraduate and graduate courses such as Systems Analysis and Design, Business Process Redesign, and Project Capstone courses in Management Information Systems and Computer Science programs.
| | Note de contenu : | CONTENTS:
Chapter 1: Introduction
Part I: Emerging Trends in Business
Part I Case: The FBI's Virtual Case File
Chapter 2: Data, Information, and Knowledge Flow in Business Processes
Chapter 3: Return on Investment in Technology
Part II: Understanding Business Processes
Part II Case: DoD's Software Procurement from CSC
Chapter 4: The Past, Present, and Future of Business Process Redesign
Chapter 5: Business Process Modeling Approaches and Diagrams
Part III: Changing Business Processes
Part III Case: IBM Global Financing's Credit Issuance Process
Chapter 6: Selecting a Target for Successful Business Process Redesign
Chapter 7: Representing Information and Knowledge in Business Processes
Chapter 8: Redesigning Business Processes
Part IV: Technology-Based Business Process Implementation
Part IV Case: Investars, Inc.'s Outsourcing of Programming to Belarus
Chapter 9: Using IT to Enable New Process Designs
Chapter 10: Redesigning Little Italy Restaurants
Part V: Advanced Technology Issues
Part V Case: Denver International Airport's Baggage Handling System
Chapter 11: Database Design Concepts and Issues
Chapter 12: Object-Oriented Design Concepts and Issues
Chapter 13: Business Process Automation with ASP
Chapter 14: Conclusion
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Systems analysis & design fundamentals / Ned kock
